1. How is the delivery process executed at Orange Mint Store? Once your order is confirmed by our system, each product undergoes a rigorous quality inspection. After ensuring the products are flawless, they are entrusted to our esteemed delivery partners, who strive to get your package to you swiftly. Should they encounter any difficulties in delivering to the address you’ve provided, they’ll touch base with you to find a solution.
2. How does Orange Mint Store package its products? Our commitment to quality extends to our packaging. Products are nestled in boxes, which are then sealed in our signature tamper-proof bags. Items susceptible to damage, like glass bottles, receive an extra layer of bubble wrap protection.
3. Where does Orange Mint Store deliver? Every corner of India is within our delivery sphere!
4. How can I monitor my order’s journey? Upon dispatch from our warehouse, you’ll get an email and an SMS, both filled with tracking details and the courier company handling your package. Trusted courier allies of ours include Xpressbees, Dtdc, Delhivery, and Ekart Express. Your order’s progress can be monitored a day post-dispatch.
5. What’s the typical delivery duration? Most orders are out of our warehouse and on their way to you within 2-4 working days. While we stock 95% of our offerings, a few items are procured straight from the brands to ensure freshness. This might lead to minor delays. Sales periods may stretch this slightly, but we aim to dispatch within 5 days from the date of order.
6. Will my order arrive in multiple packages? Sometimes, to ensure safety or due to items being housed in different warehouses, your order might be split into separate shipments. Don’t fret; shipping charges, if any, are levied only once.
7. Does Orange Mint Store deliver internationally? Currently, our services are limited to India. However, we’re gearing up to go global. Watch this space!
8. What if my shipment arrives damaged? While we pride ourselves on our meticulous packaging, damages post-dispatch are beyond our control. We are not liable for any damages or issues arising due to courier handling or unforeseen natural events. Any additional fees post-dispatch are also not our responsibility.
Experience unparalleled shopping with Orange Mint Store – Where Quality meets Trust.
